Covid 19 Pandemic
In light of the current and on-going COVID-19 pandemic, we wanted to update you on the changes we have made and the new procedures we have put in place in the salon and spa. All the measures are to enable us to welcome you back to the salon in as safe an environment as possible. Above all else your health and well-being, and that of our team, is our main priority.
Arrival at the salon
We have introduced a sanitation-station on entry to the salon with hand sanitiser – please use this as you enter the salon. We will also provide hand sanitiser at each styling station.
In keeping with our strict hygiene protocols, we have removed hard-copy magazines from all areas of the salon.
We ask that all guests arrive for their appointments alone and punctually. We will do our best to accommodate arriving guests but please do not arrive too early for your appointment as you may be asked to return later. Sadly, for the time being, we will not have the waiting space for guests to bring friends/family. Please do not arrive late. While we are working under the coronavirus restrictions, we simply will not have the flexibility to accommodate late arrivals.
Please only bring one handbag. We regret we will be unable to accept any bags at reception. Your bag will be with you either on your lap or on the floor by your chair. Please refrain from arriving with jackets or coats unless you can put them in your bag. To minimise the potential for cross-contamination with guest gowns/towels etc that we keep in our wardrobe, we will not be able to take any guest’s items of clothing.
Changes in the Salon
We will continue to use disposable towels and gowns while staff will be using disposable gloves for every individual service.
We have reduced the number of styling chairs in the salon to self-distance as much as possible.
Our team will be temperature checked each morning and during the day and will also be adhering to all government recommendations in respect of self-isolation if it proves necessary. We ask our guests to do likewise and also for your patience and understanding if we need to reschedule your
We very much look forward to welcoming you all back to the salon. Regrettably all these measures and precautions come at a cost and until we are able to return to a more ‘normal’ way of working every appointment will incur a COVID-19 surcharge of £5.00 per visit.